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2018/19 KSP-ITC Joint Consultation Report: Revitalization of Public Procurement Service in Tunisia

페이스북
커버이미지
  • 저자 한국개발연구원(韓國開發硏究院)
  • 발행일 2019/11/11
원문보기
요약 2018/19 KSP-ITC Joint Consulting Project with Tunisia
Executive Summary

Chapter 1
Strategies for Revitalizing TUNEPS: Focusing on CRM-based Help Desk
 Summary
 1. Introduction
 2. Overview of Public Procurement in Tunisia
 3. TUNEPS’s Help Desk
 4. Case Study on Help Desk in Korea
 5. Recommendations on Strategies for Revitalizing TUNEPS
 References

Chapter 2
Policy Recommendations for Organizational Capacity Development
 Summary
 1. Introduction
 2. Research Design and Methodology
 3. Current Status of Knowledge Management of TUNEPS
 4. Two Case Studies of Communities of Practice: Korea Public Procurement Service and World Bank
 5. Recommendations on Capacity Building through a Community of Practice
 References
 Appendices

Chapter 3
Technical Manual for TUNEPS: Focusing on Help Desk Troubleshooting
 Summary
 1. Introduction
 2. Plan to Solve the Most Urgent Issues
 3. Technical Manual for Operators
 4. Quick Manual for Suppliers (Brochure)
 5. Recommendations for Improving TUNEPS System Functions and Performance
 References
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